About CS Toolkit

In 2022, our journey began with a challenge: integrating a customer success platform with Salesforce. Despite the advanced tools at our disposal, our teams still found themselves navigating through Salesforce, leading to disjointed workflows and data sources.

This sparked a realization that the issue wasn't the tools themselves but the complexity arising from using multiple systems. CS Toolkit was conceived as a way to unify customer success processes on top of Salesforce, leveraging its extensive capabilities to streamline operations.

Today, CS Toolkit stands as a testament to what can be achieved with a vision to simplify and enhance customer success workflows. As we expand to platforms like HubSpot, our commitment remains the same: to empower customer success teams with efficient, integrated solutions.

Our Team

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Brendan McDonald
Brendan has five years of Data Operations experience, bringing a wealth of expertise in building and optimizing Salesforce Apps. He's spent a lot of time integrating apps with Salesforce and pulling the associated reporting.
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Erin McDonald
Erin brings extensive UX/UI experience and a dedication to user-centered design. She played a pivotal role in crafting CS Toolkit’s web and product design.

Based in Toronto

550 Wellington St W, Toronto, ON, M5V 2V5