Drive results with customer sentiment

One of the best additions to our tech-stack

"This is quite possibly one of the best additions or implementations that I´ve done to my current org, which is about 4 years old.

It feels quite intuitive as if it was almost an out-of-the-box solution that Salesforce provides.

This helps us get a pulse for our book of business and it´s great that you can drill it down from hollistic view, to per team, to individuals, which is exactly how we have our roll-ups and org chart.

The AI part works surprisingly well and people love it..."

Easy to Use Account Health Tracker

"I learned of Gauge via Reddit, and after reviewing their website and documentation, it seemed like the perfect fit for what we were looking for. At a previous organization, gauging account health was done via a custom object that took considerable effort to develop, implement, and then train Account Managers and CSMs. It was also not aesthetically pleasing as the primary function was to track a customer's health based on six levels. My current organization was not formally tracking account health, so I knew it was an area we'd need to develop..."

Immediate Value Add

"We have experimented with a variety of methods and tools to track customer health and have always struggled with adoption typically due to complexity or it being too far removed from the day to day workflow of a CSM.

Gauge was easy to setup and was immediately adopted by the team as it is has virtually zero learning curve.

The implementation of Gauge easily beats something your typical salesforce admin can cobble together using a custom object..."